Acceptance & Continuance
Why does a robust acceptance and continuance process matter for you?
9 Key Acceptance and Continuance Capabilities
The set of challenges firms face to successfully implement an acceptance and continuance process can be broadly summarized as a technology challenge. Due to the scale the process is required to operate across, many firms struggle to optimize.
Understanding the relationships between your firm and your clients, the relationships between your clients and other entities, and the potential risk of each relationship is exponentially complex. This complexity demands technology to make informed and risk-based decisions for the firm.
Explore how Kingland uses technology to address the challenges of acceptance and continuance below:
Automated Regulatory Rules
Synchronized Data
Intelligent Routing
The right forms will get to the appropriate team members based on the information tied to the client or engagement. Time is only spent where necessary to ensure the correct steps are being taken to complete acceptance and continuance.
Risk Radar & Escalation
As risk is detected in the acceptance workflow, risk managers are automatically brought in to review and approve the client. Firms optimize their risk management by quickly accepting low-risk clients and engagements while ensuring proper due diligence is conducted where necessary.
Ultra-Configurable Workflow
The acceptance workflow is configurable to collect information from hundreds of member firms simultaneously (e.g. clearing global conflicts) or configurable to sequentially to save time for the firm (e.g. starting with sanctions checks to determine if the business will be rejected outright). Workflows adapt dynamically based on the information included and the answers to questions.
Smart Oversight
Reviewers have access to dashboard visuals that clearly indicate which parts of the acceptance process have been completed, which are in progress, and where additional attention is needed. Even across processes involving 100+ member firms, task completion is summarized on a single screen for easy visibility.
Form Building
Firms easily create questionnaire forms, leveraging complex decision logic within the system, and test them prior to deploying across the organization. As the business evolves, existing forms are able to be cloned and updated to maintain previous versions for audit purposes, while efficiently incorporating new questions, saving a significant number of operational resources.
Roll-forward Continuance
Original acceptance records are cloned to fast-track the continuance process, retaining the information gathered during the initial acceptance. By utilizing previous records, firms have a solid starting point for their continuance process, saving significant time and enabling quicker completion of this step.
Integration Flexibility
API endpoints enable integration to CRM, practice management, master data management, and more. Firms automatically initiate client acceptance processes when opportunities in their CRM change state, eliminating manual steps and opening the door for faster paced business processes.